I swear to y'all, this has been my face for the past few weeks. I recently found myself in the weeds not once, but twice, thanks to some mega bad communications. I visited my local wine shop near my job after work, only to find a handwritten sign on the door indicating that they were closed. … Continue reading You don’t know what you don’t know
Let's face it - medical stuff isn't always fun to discuss.
There's a Modern Family episode called "The Last Walt" that cracks me up and makes me cringe at the same time. In it, family matriarch Claire Dunphy has to deliver the news that a neighbor has died, and she has the most socially inappropriate reaction while doing so.
When you're trying to keep customers coming through the door, communications might not be your top priority. But there's no better way to keep your customers engaged than to communicate exactly what you do and how your services benefit them. Comms should be a major part of any organization. Essentially, it's the lifeblood that keeps your organization going. Got events to promote? You have to communicate. Offering a new service or product? Gotta communicate.
Which side of health care access will you choose? “I think that health is going to look very different in the future,” Gupta said. “For people trying to access health care, it really feels like a black box to them, if they can access it at all. It’s something that often leaves patients disgruntled. It … Continue reading On the future of health comms
Technical and health writing are both pretty serious fields, with equally serious ramifications if done incorrectly. But at the end of the day, if you’re not connecting to your audience – your potential customers – you’re missing out. So you’ve gotta speak their language.